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Terms & Conditions

 

By scheduling an appointment for any service offered and/or signing up for any package or membership, you are acknowledging and accepting the risks inherent in the use of the therapies offered at Kairos Float & Wellness Studio and the following:

 

I voluntarily assume the risk of injury, accident, or death, which may arise from the use of services. I and any of my heirs, executors, representatives, or assigns hereby release from all claims or liabilities for personal injury or property damages of any kind sustained while on the premises, during the use of any service, and from any advice provided by an employee, independent contractor or any representative.

 

I agree that these terms and conditions are in effect for all sessions and will not expire unless requested by either party.

 

Kairos Float & Wellness Studio, LLC, and its representatives, do not provide medical advice or treatment. Therapies offered may or may not be appropriate for you. Please consult your healthcare provider for medical advice before treatment. The information provided is for general information purposes only and does not address individual circumstances or medical conditions. Do not attempt to self-treat any disease with any service without direction from a medical professional.

 

MEMBERSHIP AGREEMENT

Terms and conditions are non-negotiable. Should you choose to not agree to any parts of this agreement, a membership will not be extended to you.

• All memberships have a three-month minimum commitment unless otherwise stated.

• Membership payments are non-refundable and auto-renew on the same date each month via debit/ credit card draft.

• I understand that I am in full control of my payment, and if at any time I decide to make any changes to my credit/debit card information, I must submit to Kairos the new banking information before the next due date (this can be done online, in your account). We require a working credit card on file at all times for you to utilize services.

• Memberships are non-transferable and may not be shared except for the Total Wellness membership (TWM), TWM can be shared with you and one other person for the duration of your membership.

 

Pausing Membership

• You must be a member for at least 60 days to be eligible to pause your account. Memberships may be paused for a minimum of 30 days and a maximum of 2 months. You may designate a date to the end of your pause period at any time. If no end date is given, the membership will be paused for the full 2-month period. At the end of the paused duration, your dues will continue with your next scheduled auto-renewal date unless you provide notice of cancellation.

• You will still have access to your credits while your membership is paused but not to other member benefits/ perks.

 

Cancellation of Membership

• Cancellation of memberships requires written notice, 14 days before the renewal date. No exceptions.

Email: Rebecca.harris@kairosfloats.com

• No refunds will be issued after membership due has been charged.

• Upon cancellation of your membership you have 30 days to utilize any remaining credits.

 

Appointment no-show/ cancellation policy

• We adhere to a strict, 24-hour cancellation policy.

• All other services will incur a $25 fee.

• You are considered a no-show 10 minutes after the appointment start time.

• No shows will result in a charge for the full service, for any service, regardless of credits in your account or membership status.

 

By purchasing, signing up for, or scheduling an appointment online, you are acknowledging receipt of Kairos Float & Wellness Studio's above terms and conditions and have read, understand, and agree to be bound by the terms and conditions as part of this agreement. Kairos Float & Wellness Studio, LLC reserves the right to terminate a membership if dues are not being paid or at the discretion of management and the owner and to cancel or refuse services to anyone.

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